The Massachusetts Coalition of Taft-Hartley Trust Funds, Inc.

AllWays Health Partners, a new health insurance option for many Massachusetts-based Labor groups, comes from a tradition of innovation, value, and customer service. Built on 30 years in health plan administration and a member of Partners HealthCare, we’re fully committed to improving the customer experience and offer the best of high-value care and coverage, and improved health outcomes. Here’s what AllWays Health Partners uniquely offers you and your employees:


  • A full-service health plan, offering multiple funding options, tiered and full network plans and Medicare
  • The only major insurer in Eastern Massachusetts that’s part of a provider organization, enabling us to leverage resources and expertise across the entire system and implement best-in-class shared services
  • The only plan in the nation to stand by our service excellence with personalized and comprehensive customer service Performance Guarantees, up to $50,000 back*
  • A unique plan designs that always keep the members’ needs front and center, like our Care Complement plans that remove financial barriers and give access to alternative ways to treat chronic conditions and pain
  • The first and only plan to offer Partners HealthCare On Demand, providing high-quality, urgent care services for minor illnesses and injuries any time, 24/7, through a secure, interactive video visit with Partners HealthCare providers
  • A network on par with other local carriers, including Optum as our behavioral health partner and CVS/caremark as our pharmacy benefits manager

We value our long-standing relationships with our customers, including groups who understand the unique needs of Labor groups, like the Group Insurance Commission, the City of Boston, and the Plumbers Union Local 12, and we never take our members for granted.


Your AllWays Health Partners direct contacts

Jennifer St. Thomas
Vice President, New Business Sales
m 781.752.8769

Craig Maddalena
Director, New Business Sales
p 857.282.7517 | m 774.279.3829

*Applies to all new employer customers with 100 eligible full-time employees and at least 80 subscribers